Refund policy

Made for you, with a little room for being human.

Something wrong with your order?

If an item arrives damaged, defective, incorrectly printed, or different from what you ordered, email cmudavid@gmail.com promptly and within 30 calendar days of delivery. Include your order number, a description, and clear photos of the item and issue. For a confirmed problem, we will arrange a replacement or refund, including applicable original shipping charges. You will not need to pay to correct our mistake. Contact us first; do not send an item back without instructions.

Sizing and change of mind

Each item is made after you order. We do not offer returns or exchanges because you changed your mind or selected the wrong size or color. Please check the product details and size guide before ordering; we are happy to help with questions.

Cancellations and address corrections

Email us as soon as possible. We will try to help before production begins, but cannot promise a change or cancellation once production is underway. This does not limit cancellation or refund rights for a delayed, faulty, or incorrectly supplied order.

Missing packages

If tracking or delivery looks wrong, contact us promptly so we can investigate. For an order that never arrives, let us know within 30 days of its estimated delivery date. If you supplied an incorrect address or did not collect a package, we will explain any additional reshipping cost before you agree to it.

Refunds

Approved refunds go to your original payment method. Your payment provider may take additional time to post the credit. This policy does not take away any rights you have under applicable consumer law.